Terms and Conditions

These Terms and Conditions regulate the relationship, liabilities and obligations between Kiteboarding Cruise and guest regarding the booking of Kiteboarding Cruise, represented by the company Catamaran Cruise Ltd., Croatia. With booking the guest confirms to agree with these Terms and Conditions.

 

Program Options

Guests can book cabin(s) on a shared cruise or full yacht as a private cruise. Maximum group size for private cruise is ten guests and for shared cruise eight guests.

 

Cruise Duration 

Standard Kiteboarding Cruise program starts with embarkation at 6 PM local time and ends with disembarkation on the last day at 9 AM local time. Embarkation and disembarkation times may change due to unforeseen circumstances and according to arrival times of guests.

 

Booking Procedure and payments 

You will pay Catamaran Cruise Ltd. the sum specified in the confirmation invoice. Payment is possible with Bank Transfer, Paypal or Credit Card. Payment with Paypal or credit card is subject to 3.5-4.7% fee on the invoice amount. The default invoice price is in EUR(€). If you choose USD ($) (or any other currency) the price listed may change depending on fluctuations in exchange rates.

For the majority of the cruises the payment instalment plan shall be as follows:

  • First (1.) payment of 20% of the booking cost can be paid either immediately upon booking or 72 hours following the booking (by way of reservation). This will be considered a non-refundable deposit unless the booking is cancelled in accordance with clause “Cancelation Policy”
  • Second (2.) payment of 40% of the booking cost (60% of the total cost) must be paid no later than 30 days after the booking date or 120 days before the cruise start date, whichever comes first;
  • Third (3.) payment of 40% of the booking cost (100% of the total cost) must be paid no later than 30 days before the cruise departure date
  • For bookings made between 120 and 30 days before the cruise departure date: 60% of the total cost of the booking must be paid upon booking.
  • For bookings made fewer than 30 days before the cruise departure date, 100% of the total cost of the booking must be made upon booking.

Please check your invoice for the correct payment terms specific to your booking as the payment terms of your booking will prevail to those in these terms and conditions. For the avoidance of doubt, your specific payment terms will never be less favourable to those in these terms and conditions.
 

If you fail to pay an instalment by a payment due date, Kiteboarding Cruise reserves the right to cancel the booking and you will not be entitled to a refund of any sums paid.
 It is the guests’ responsibility to check the payment due dates and ensure that payments have been made in accordance with the payment instalment plan. Any delay in making a payment may result in your booking being cancelled  without a refund. If you are likely to be unable to make a payment on time you must contact Kiteboarding Cruise as soon as possible to request an extension to the relevant payment due date. 

 

Guest Information 

Guests have to provide required personal information no later than two weeks before departure. The information includes passenger and travel information, and information about any dietary restriction. Information can later be changed, if necessary.

 

Passports and Visas

All travellers must have a valid passport for international travel. Visas & entry permits may be required for your country. http://www.worldtravelguide.net/passport-visa 

 

Transfers to Departure base 

Transfer to or from the departure base is not included in price and can be advised upon or arranged on request.

 

Catamarans

Kiteboarding Cruise is using catamarans preferably Lagoon brand. If catamaran Lagoon is not available, we reserve the right to use another catamaran with the same standards and usage. Pictures and measurements on the web site are for information only therefore discrepancies are possible between the yacht shown and your allocated yacht.

 

Smoking Policy 

Certain rules apply for smokers in regard to the rest of the guests on shared cruises. Smoking is possible at appropriate spaces outside on the yacht. The crew (skipper and chef) will help determine a location that will not affect non smoking guests. In case of a private cruise these restrictions don't apply. Smoking inside the yacht is prohibited at all times.

 

Participant's Liabilities & Personal Responsibility 

Guests must respect legal regulations of the host country, treat the yacht and its equipment with all due care, comply with the instructions of the Kiteboarding Cruise skipper and treat other guests with respect. A relaxed and cooperative spirit is of great importance. We reserve the right to terminate the contract for any guest who refuses to comply with instructions of the Kiteboarding Cruise skipper or whose behavior is causing annoyance, damage or danger to other guests. In case it should come to such termination, our responsibility towards the guest ceases and we will not be liable for any extra costs or refunds.

 

Travel Insurance 

Travel insurance is not included in the price of Kiteboarding Cruise. To participate in the programs, you must have a valid travel insurance covering your kiteboarding and sailing activities, and health insurance. You should make sure that your insurance policy covers adventurous activities such as sailing and kiteboarding, and cancellation, personal liability and loss of personal property. ​Please read your policy carefully to ensure it complies with this requirement and covers all of the activities that you are going to be participating in. It is a condition of your booking that you have a suitable travel insurance policy in place. You also agree to indemnify us against all third-party claims, actions, damages and remedies which may be brought against us in respect of your participation in the programs.

 

Cancellation Policy 

If you cancel your booking at any destination the following minimum cancellation charges (as a percentage of the total booking cost) shall apply:

a. Within the first 24 hours of booking or reservation only – 0%

b. From 24 hours after booking to no later than 30 days from the booking date or 120 days prior to the event date (whichever comes first): 20%

c. Thereafter, until 30 days prior to the cruise departure date: 60%

d. Within 30 days, or less, prior to the cruise departure date: 100%

 

Cancellation or Variation by Kiteboarding Cruise

We do our best to provide the chosen cruise, but we reserve the right to make any changes should they become necessary. We also reserve the right in any circumstances to cancel your travel arrangements. We will contact you to discuss alternative arrangements. If we are unable to provide an acceptable alternative for you, or if circumstances arise beyond our control, we may find it necessary to cancel your holiday before departure. In this case we will return the full amount paid by you. 

In order for the shared cruise to take place, there has to be a minimum number of guests for the given week. If there are not enough guests, Kiteboarding Cruise will offer the participant possible alternatives or refund the full amount, which the participant has paid thus far. 

 

Force Majeure

We are not obliged to pay you compensation if we have to cancel or change your travel arrangements in any way because of war, riot, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions or other unforeseen circumstances that may amount to force majeure.

 

Yacht Insurance and Refunds

All yachts are insured according to high standards of the yachting industry. The insurance does not cover damages to guests' personal property and property brought to the yacht, deliberately caused damage or any damage caused by guests' lack of diligence. These standards also apply to our shared and group cruises. Yacht insurance is included in the price of the programs. Guests are obliged to treat the yacht with due care, as damages caused due to intent or gross negligence of guests will be charged to them.

 

Content 

All information submitted through this site is used only for the purpose of communicating events, promotions and offers by Kiteboarding Cruise, company Catamaran Cruise Ltd. It is our policy not to sell or distribute any visitor's personal information other than those affiliations agreed upon by any Kiteboarding Cruise member. All photographs, copy and content of www.kiteboarding-cruise.com are the sole property of Catamaran Cruise Ltd. and may not be used by any other person or organisation without the prior consent of Catamaran Cruise Ltd.

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